Cutline Print USA · Vancouver, Canada Die-cutting and creasing
Cutline Print USA Cut and crease
Cutting and creasing

Refund terms

This site takes no payment. Here is how amounts paid later, directly to us, are returned.

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Vancouver, Canada is where the shop is
1 inbox for every job
About the company

A registered company in Vancouver, with its details on the record

Cutline Print USA turns printed sheets into shapes that fold: cut, creased, scored and perforated to the die line agreed with the client.

This site explains what we cut, how a job is set up and how to send one over. Nothing is ordered or paid for here.

Company details

City: Vancouver, Canada

Email: contact@cutlineprintusa.online

Services

What we cut

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Questions

Common questions

What do you need from me to quote a job?

The die line or a sample of the finished piece, the stock, the sheet size and the quantity. With that we can tell you what the job involves and when it can run.

Can you work with a die I already have?

Often, yes. Send the details of the die first and we will confirm whether it suits the job before any sheets are shipped.

Why do creases crack, and how is that avoided?

Cracking comes from a crease that is too deep or runs against the grain of the board. The crease is tested on the same stock first and adjusted before the run.

Request a quote

Last updated: October 1, 2026

This site charges nothing. There is therefore nothing to refund for anything done on this page. The rules below apply to amounts paid to us directly at a later stage, and they are set out here so they are known before any payment is made.

Deposits

Where a deposit is paid to secure an order or a booking, it is refundable in full if you cancel before we begin the work. We issue the refund within 10 business days of the written request, to the same account the payment came from.

If we cannot deliver

If we cannot deliver what was agreed, for any reason attributable to us, every amount you paid is returned in full, with no deduction and no administrative fee.

Once work has started

When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.

How to request

Email contact@cutlineprintusa.online quoting the order reference; we confirm on the same business day and give you the refund date.